FREQUENTLY ASKED QUESTIONS
1. How can I buy?
In order to buy our products, it is enough to create an account at https://www.iselbiseleri.com.tr/ and place an order. You can easily create an individual or corporate membership on our site.
We also have a sales store in the building where our factory is located. You can also come to our store and buy our products.
2. Can I buy the products on your website by coming to your company?
Yes. You can. We have a sales store in our company. Our store address is the same as our company address.
3. What are the opening and closing hours of your store?
Our store is open between 08:00 - 18:30 on weekdays,
On Saturday, it is open between 08:00 - 17:00.
4. Do you have all the products on your website in your store?
Since the products we offer for sale on our website are in stock, all of them are also available and sold in our store.
5. The products I purchased did not fit. Can I return them?
Of course. You can easily return the product/products you purchased within 14 days. To do this, you can log in to the account you opened on our website and start the return process by clicking the return button. You can deliver your return package to mng cargo by stating our company code 730435806.
After your return package reaches us and is inspected, your return is approved and your refund is made.
6. I want to buy special work clothes for our company. Do you produce them?
Of course. If you send us the clothes you want to buy, their sizes and quantities, and the logo file, if any, via [email protected] regarding your request, we can work on a special product for you and send you our offer.
7. Do you produce summer work clothes?
Of course. 16x12 gabardine fabric is the fabric we use in summer work pants and coats.
• T-shirts,
• sweatshirts,
• work vests,
• warning vests,
• summer work jackets,
• hats,
• polar fleeces.
We produce the clothes that suit your needs in a way that is compatible with your company colors and with your logo if you wish.
8. Do you produce winter work clothes?
Of course. 7x7 gabardine fabric is the fabric we use in winter work pants and coats.
• Sweatshirts,
• work vests,
• warning vests,
• winter work jackets,
• welder jackets
• hooded coats
• berets and neck warmers
• polar fleeces.
We produce the clothes that suit your needs and are compatible with your company colors, with your logo if you wish.
9. Do you produce T-shirts?
Yes. We produce Lacoste polo neck t-shirts, crew neck and v-neck t-shirts. We also apply special colors, logo prints and ribbed, multi-colored t-shirts for your bulk purchases.
10. Do you have work shoes?
Yes. We have stocks of work shoes. We have different types and models such as steel toe, composite toe, sole protection, leather and suede.
11. Do you provide logo printing service?
Yes. We do 2 different types of logo applications as digital logo printing and embroidery. In your bulk purchases, we print logos on your company-specific clothes.
12. Can I buy products in installments?
We use iyzico payment system on our website. Therefore, all credit cards can be used for up to 9 installments.
13. What are the standard colors of work clothes?
We produce work trousers, work jackets, work vests and work overalls in gray and navy blue as standard. These colors are always in our stocks. We also produce on order for your bulk purchases in different colors.
14. Which brands do you have for work clothes?
We have Mualta and Çamdalı İş Elbiseleri brands registered.
15. Do you sell in online marketplaces?
Yes. We have stores in Trendyol, Hepsiburada and Pazarama marketplaces.
16. Are your products only for men?
No. Our products are suitable for both women and men. They are unisex. You can buy and use them safely.
17. When will my order that I placed for Ramadan be shipped?
The orders that you will place starting from the day before Ramadan due to Ramadan will be processed on Wednesday, our first working day after the holiday. We wish you a nice holiday with your family and loved ones. We wish you a happy holiday.
18. Will there be shrinkage in your textile products?
You should wash 100% cotton products at 30°C. If you wash at higher temperatures, both the reflectors may be damaged and you may encounter problems such as shrinkage and shortening. For this reason, we recommend that you wash cotton products in cold water.
Çamdalı İş Elbiseleri
E-Commerce Team